Terms and Conditions

“THE OUT TOURIST CAMP SERVICES” maintains the https://www.theoutresort.com website (“Site”).

Legal Jurisdiction

United Arab Emirates is our country of domicile, and the governing law is the local law of the UAE. Any purchase, dispute, or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the UAE.

Accepted Payment Methods

Visa and MasterCard debit and credit cards in AED will be accepted for payment. The displayed price and currency at the checkout page will be the same price and currency printed on the transaction receipt, and the amount charged to the card will be shown in your card currency.

Restrictions

We will not trade with or provide any services to OFAC and sanctioned countries. Customers using the website who are minors/under the age of 18 shall not register as users of the website and shall not transact on or use the website.

User Responsibility

Cardholders must retain a copy of transaction records and all website policies and rules. Users are responsible for maintaining the confidentiality of their account information.

Payment Confirmation

Once the payment is made, a confirmation notice will be sent to the client via email within 24 hours of receipt.

Refund Policy

Refunds will be processed only through the original mode of payment and will be completed within 10 to 45 days, depending on the issuing bank of the credit card. For orders with a no-refund policy, this will be clearly communicated to customers before purchase to prevent any misunderstanding.

Cancellation Policy

Customers can cancel their order within 24 hours. Refunds will be made back to the original payment method. Please allow up to 45 days for the refund transfer to be completed.

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